Frequently Asked Questions

We service all types of vehicles including sedans, SUVs, 4WDs, vans, trucks, and luxury cars. Our pricing varies based on vehicle size and service requirements.

Yes, we offer mobile car wash services where we come to your location. This service is available for residential and commercial locations within our service area.

We accept cash, all major credit cards (Visa, Mastercard, American Express), EFTPOS, and digital payments including Apple Pay and Google Pay.

Yes, we use biodegradable, eco-friendly cleaning products and have water recycling systems in place to minimize environmental impact.

You can book online through our contact form, call us at (02) 9123 4567, or visit our location. We recommend booking in advance, especially for premium services.

Service times vary: Express wash (30 minutes), Deluxe service (90 minutes), Premium detail (3 hours), Ultimate package (6+ hours). We'll provide an estimated completion time when you book.

We're open Monday-Friday 7:00 AM - 6:00 PM, Saturday 8:00 AM - 5:00 PM, and Sunday 9:00 AM - 4:00 PM. Holiday hours may vary.

Yes, we have a comfortable waiting area with complimentary Wi-Fi and refreshments. For longer services, we can arrange drop-off and pickup times.

Our Express Wash includes high-pressure rinse, pH-neutral shampoo, wheel wash, streak-free finish, and tyre shine. It's perfect for regular maintenance cleaning.

Express services focus on exterior cleaning, Deluxe includes interior vacuuming, Premium adds detailed interior cleaning and paint protection, Ultimate includes paint correction and ceramic coating.

Yes, we offer a 100% satisfaction guarantee. If you're not completely satisfied with our service, we'll make it right or refund your money.

For extremely dirty vehicles or those with excessive pet hair, sand, or mud, there may be additional charges. We'll discuss any extra fees before starting the service.

Our monthly membership includes unlimited Express washes, 10% discount on premium services, priority booking, and exclusive member offers. Cancel anytime.

Yes, we have a points-based loyalty program where you earn points with every service. Points can be redeemed for discounts and free services.

Memberships are tied to specific vehicles, but you can purchase additional memberships for family vehicles at a discounted rate.

Yes, we offer professional ceramic coating application with our Ultimate packages. We use high-quality ceramic products with warranties up to 5 years.

We offer paint correction services that can remove light scratches and swirl marks. Deep scratches may require additional treatment or referral to a paint shop.

Yes, our Premium and Ultimate services include comprehensive interior cleaning including vacuum, leather conditioning, carpet shampooing, and dashboard treatment.

Yes, we provide fleet washing services for businesses with multiple vehicles. We offer competitive pricing and can work with your schedule.