Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (phone number, email address, mailing address)
• Vehicle information (make, model, year, license plate number)
• Payment information (credit card details, billing address)
• Service preferences and history
• Account information (username, password, membership details)

Automatically Collected Information

When you use our website or services, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, click patterns)
• Location data (when you enable location services)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our car wash services
• Process transactions and manage your account
• Communicate with you about services, appointments, and promotions
• Customize your experience and provide personalized recommendations
• Analyze usage patterns to improve our website and services
• Comply with legal obligations and resolve disputes
• Protect against fraud and ensure security

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who help us operate our business, such as:

• Payment processors
• Email and marketing service providers
• Website hosting and analytics services
• Customer support platforms

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests or investigations
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing systems
• Regular data backups and recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You can request access to your personal information and ask us to correct any inaccuracies.

Deletion

You can request deletion of your personal information, subject to legal and business requirements.

Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly at [email protected]
• Updating your preferences in your account settings

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. The retention period depends on the type of information and the purpose for which it was collected.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: